ISO 20022 · Payment cancellation rejection

CUSTCustomer Decision

Registered in sourceSource release: August 2026 (v3)

Published definition

Reported when the cancellation cannot be accepted because of a customer decision (Creditor).

Code set and usage

Payment cancellation rejection contains 27 registered codes. Its exact identifier is ExternalPaymentCancellationRejection1Code.

Specifies the reason for the rejection of a cancellation, as published in an external payment cancellation rejection code set. External code sets can be downloaded from www.iso20022.org.

Use the code with the applicable message version and implementation guide. A matching code value alone does not establish the same meaning in another set.

View 7 published message references

This code in other sets 16

These share the characters CUST. Their meanings belong to their respective sets.