ISO 20022 · Return reason
CUSTRequested By Customer
Published definition
Cancellation requested by the Debtor
Code set and usage
Return reason contains 104 registered codes. Its exact identifier is ExternalReturnReason1Code.
Specifies the return reason, as published in an external return reason code list. External code sets can be downloaded from www.iso20022.org.
Use the code with the applicable message version and implementation guide. A matching code value alone does not establish the same meaning in another set.
This code in other sets 16
These share the characters CUST. Their meanings belong to their respective sets.
- Cancellation reasonRequested By Customer
- Cheque cancellation reasonRequested By Customer
- Creditor enrolment amendment reasonRequested By Customer
- Creditor enrolment cancellation reasonRequested By Customer
- Debtor activation amendment reasonRequested By Customer
- Debtor activation cancellation reasonRequested By Customer
- Investigation reason sub typeRequest Customer Number
- Organisation identificationCustomer Number
- Payment cancellation rejectionCustomer Decision
- Person identificationCustomer Identification Number
- Proxy account typeCustomer Identification Number
- Reporting sourceCustody
- Service categoryCustody Services
- Status reasonRequested By Customer
- System balance typeCustody
- Undertaking typeCustoms