Payment partnerships
Merchant services for your platform.
Bring merchant accounts, checkout and reporting into your software. Work with Etail on service options for businesses your current provider cannot support.
Your platform. Our merchant services.
Your softwareThe purchase experienceOrders, invoices and bookings
The selling businessMerchant
- Customer relationship
- Account agreement
- Purchase and delivery
Merchant servicesEtail Depot- Account setup
- Payment acceptance
- Operational support
Merchant, order and payment references
Merchant accounts, pricing and support.
- Merchant accounts
- Identify the businesses that need another provider and why. Each merchant applies and is reviewed on its own activity before it can accept payments. A platform partnership does not automatically approve every customer.
- Operations and support
- Merchant account support covers access, payment status, refunds and payouts. Purchase and software questions go to the teams responsible for those services. Your partnership agreement sets out each team’s responsibilities.
- Partnership pricing
- Payment methods, transaction activity and integration requirements inform the commercial terms. Processing charges and any platform or implementation fees are confirmed in your partnership agreement.
Connect the purchase to the payment record.
- Checkout integration
- Connect your purchase flow to the checkout options enabled for each merchant. Our integration team provides the required documentation, permissions and configuration details.
- Payment records and updates
- Match each payment to its merchant and order. Use payment updates and reports to follow refunds, disputes and payouts. Available records and delivery methods depend on your integration.
- Merchant activation
- Merchants can accept payments after account approval and payment setup. Our team works with your developers on checkout verification, reporting and support before activation.