Security and privacy
Security, privacy and service responsibilities.
Know who can access your account, how payment data is handled and which documents apply to your service.
Your service documents.
- Account agreement
- The service, permitted activity and commercial terms.
- Security documentation
- The named provider, systems covered and review period.
- Privacy notice
- How information is used and how to exercise your rights.
Protect account access and payment data.
- Account access
- Apply for or manage your merchant account through Trolleys. Keep credentials private and limit access to authorized people. Submit verification documents through the secure account service.
- Checkout and integration
- Confirm where payment details are entered, which systems receive them and who can access them. Request the specifications and permissions for your account before connecting your software.
- Payment security requirements
- Merchants retain responsibilities under the Payment Card Industry Data Security Standard (PCI DSS) when using a payment provider. Confirm the assessment and documentation required for your business with your acquiring partner or the organization managing your compliance program.
Account agreements and security information.
- Security documentation
- Ask our team which security and compliance documents are available for your account or integration. Check the named company, services covered and review period.
- Privacy and account terms
- Our privacy notice explains how this website handles personal information. Merchant, integration and card account services have their own notices and agreements. Review the documents for the service you use.
- Questions and concerns
- Contact merchant support about account access or payment issues. Direct privacy, data rights and compliance questions to our compliance team. Use the requested secure channel when sharing sensitive records.