ISO 20022 · Return reason
SVNR Service Not Rendered
Code setExternalReturnReason1Code
Published definition
The card payment is returned since a cash amount rendered was not correct or goods or a service was not rendered to the customer, e.g. in an e-commerce situation.
Code set and usage
Return reason contains 104 registered codes. Its exact identifier is ExternalReturnReason1Code.
Specifies the return reason, as published in an external return reason code list. External code sets can be downloaded from www.iso20022.org.
Use the code with the applicable message version and implementation guide. A matching code value alone does not establish the same meaning in another set.
This code in other sets 1
These share the characters SVNR. Their meanings belong to their respective sets.