Merchant onboarding

Apply for your merchant account.

Complete your business information and check your application status in one place.

Start nowDiscuss your business first

Your application opens in Trolleys, an Etail Depot service. Account approval and setup are required.

Application portal illustration

Start with your business.

Business and ownership: Provide company records and details of the people who own or represent the business.
Sales and delivery: Describe what you sell, where customers pay and when they receive their purchase.
Processing needs: Include expected volume, refund terms and any restrictions with a previous provider.

How it works

A clear path to account setup.

Four steps through application, review and account setup.

Apply
Submit business and ownership information through Trolleys.
Complete the review
Provide requested records and resolve any outstanding requirements.
Review the agreement
Understand fees, permitted activity, payout timing and reserve conditions.
Complete account setup
After approval, configure payment methods, account access and the receiving bank.

Submitting an application does not enable payments. Software connections may require separate configuration.

Keep your account current.

Outstanding requirements: Follow up on requested information. An incomplete review can delay account activation.
Changes to your business: Keep ownership, sales activity, website and receiving bank information current.
Your checkout connection: Confirm checkout and software access separately. Account approval alone does not complete an integration.